Seagrape Drive, San Pedro Town, Ambergris Caye, Belize
011 (501) 226-3739 (direct) | 1 (866) 352-1163 (toll-free)
info@banyanbay.com
Archives
Meet Alex – Our Purchasing Agent

  Generally unseen and stationed behind the scenes, Alex plays an integral role in the operations aspect of the resort. In his 12 year tenure with the company as purchasing agent, Alex has mastered finding a balance with supplier price, service and quality to fill the daily demands of the property including our on-site restaurant. With the help of his trusty side-kick and warehouse assistant, Haroldo, their daily roles comprises of purchasing materials/good/supplies, scheduling of deliveries and pick-ups; ensuring the intake, coordination, and safety of goods coming through warehouse. As part of the purchasing process, Alex researches and connects with different vendors and suppliers. Once purchased items arrive, he is responsible for taking stock of the current inventory and researching inventory discrepancies. When asked what inspires his daily motivation, Alex expressed his ability to be the head provider of his household and to inspire those that work along with him at the resort on a daily basis. Since joining the team in August 2007, Alex has formed and maintained many friendships and has seen many phases to the ever-evolving property including construction and remodeling and expansion of the company. Hailing from San Roman in the Corozal District, Alex relocated to […]

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Meet our Housekeeper Juana, making your vacation spotless!

Have you ever wondered how it is possible to get the freshness that fills your suite making you and your family feel so relaxed? Or the bed sheets and linens at Banyan Bay Suites’ so pressed and perfect? It makes us wonder, does the Housekeeping department have a secret? This month, we will feature our eldest and veteran housekeeper, Juana Nunez, to learn more about her integral role and her recipe for the ultimate cleanliness. “Juanita”, as affectionately known, hails from El Salvador and joined the resort team as a cleaner back in 2003, soon after relocating from her birth country. Since then, Juana has grown into a very integral part of our housekeeping team, bringing with her attention to detail and a desire to motivate others to work every day. “When I started my career, we (the resort) only had 6 rooms total and presently we have close to 30. We have a great team, I enjoy the challenging aspects and the physical nature of helping to maintain the properties for the guests”, exclaimed Juana when asked about her tenure and role. Juana’s day-to-day tasks include; ensuring that all her tasks are dealt with effectively and efficiently. She uses […]

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Meet Miriam – A Jill of All Trades

At Banyan Bay Suites, we are justifiably proud of our fantastic team who all work hard to make sure every guest has a wonderful experience at our beautiful tropical resort on Ambergris Caye. One such personality is Miriam Salazar who is this month’s staff highlight and a member of our team that will make your stay a memorable one. Since relocating from Orange Walk Town in 1996, Miriam has integrated herself and served in the tourism and hospitality sector for over 12 years. Salazar climbed her way up from her first position as Front desk clerk to Front desk supervisor in just one year. She held this front-line position for nine years where she recounts many wonderful memories with guests and people she has served. In 2015, Miriam was given the housekeeping supervisor portfolio where she oversaw a team of 10 housekeepers and diligently carried out those responsibilities, proving once again that she is reliable, and a driving force for the company. When asked what motivates her on a daily basis, Miriam expressed, “knowing that our guests truly enjoyed their stay, rave about us and return year after year, makes it worthwhile for me.” In early 2018, Miriam was promoted […]

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Meet our Security Chief – Aldo Melendez

Many guests who stay with us, tell us the special thing about Banyan Bay Suites that makes a real difference to the enjoyment of their stay, is the people. We agree. We’ve always believed that if we want to create lasting memories for our guests then our staff must be engaging, friendly and full of interesting information. From the moment you arrive, they make you feel comfortable, entertained, and cared for. You can train on technical skills but you can’t beat people who have a passion for their field. Today, we are delighted to feature one such passionate personality, Aldo Melendez, Head of Security, as part of our “meet the team” series. Like many of our staff members, Aldo has been with us for over 13 years; alternating from supervisor to head of security comprising of a 10 man team. They are the security team and keep an eye on you (our guest) and our properties on a strict 24 hour schedule. At his core, Aldo is a man who believes in hard work and loyalty to his family, resort guests and employers. As security leader, he keeps constant vigilance of activity on and around the resort property and reports, […]

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Franco – Honoring over 20 Years of Devoted Service

It is no secret that the real reason behind Banyan Bay Suites’ continuous success and growing popularity lies solely with its dedicated staff members. And as the premier beach resort celebrates its second decade serving the Belizean hospitality industry and its island’s visitors, honor is being bestowed upon Reservations Manager, Alirio Franco who has been working at the resort since its inception in 1997. Franco who hails from Valley of Peace in Belmopan moved to the island over two decades ago in search for employment and stability. His first gig at The Villas at Banyan Bay, as formerly known, was cleaning windows, but his perseverance and unwavering dedication quickly catapulted him to the Front Desk department. Soon after, Franco held a desk in reservations, where he remains today as Manager in that department. Franco’s enthusiasm and passion can be seen and felt year round, as he makes Banyan Bay Suites a home away from home for the guests by providing ultimate, unforgettable vacation experiences. Franco’s personal traits, interpersonal skills, attitude, commitment and work performance are key reasons why repeat visitors and first time guests book their vacations with our resort every year. When asked what fuels and motivates him at […]

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Minny – Restaurant Supervisor/Lead Server

Ten years ago, Minelia started her hospitality career as a pool server for Rico’s Bar and Grill at the Villas at Banyan Bay. A decade later, ‘Minny’ as affectionately known by her peers and patrons, is one of our longest serving member of staff and very much a popular personality in the hospitality industry. Today, Minny holds the position of Restaurant Supervisor, overseeing all the operations of the restaurant and acts as a guide and mentor to her team. We sat down with this passionate soul and learned a bit more on what makes her tick; here are her answers so you can get to know her better. Q: How many years have you been a part of this team? A: “I started as a pool and beach server in September 2008 and since then I have worked my way up the culinary ladder from server, to assistant supervisor to now Supervisor of an 11 member team.” Q: How do you keep motivated daily? A: “When you love what you do, you enjoy every day of it. I really have a passion for this field and while it can be challenging at times, it is also a very rewarding career.” […]

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International Women’s Day 2018 – Honoring Our Women Employees

Belize joins many countries around the world in observing today, March 8, as International Women’s Day – a day inscribed in history to commemorate women’s rights. Adopted by the United Nations in 1975, each year sees a celebration of the amazing social, cultural, economic and political achievements of women. The theme for International Women’s Day 2018 is ‘Time is Now: Rural and urban activists transforming women’s lives’. Our resorts’ housekeeping team primarily comprises of women employees, so, what better way to shine light on these hardworking individuals than making today all about them. A day in the life of House Keepers! Most would agree that working in the hospitality industry requires a fervent passion for the roles they play. And oftentimes, the people that make up your hotel beds, pick up after you, clean your toilets, tidy up your rooms and ensure a clean overall appearance are the ones that provide comfort and relative ease to visiting guests. Our housekeeping team form an integral part in the running of the day to day operations. The resort understands that the work they do is physically demanding and therefore appreciation is shown at every level. Did you know that Housekeepers clean an average […]

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