Many guests who stay with us, tell us the special thing about Banyan Bay Suites that makes a real difference to the enjoyment of their stay, is the people. We agree. We’ve always believed that if we want to create lasting memories for our guests then our staff must be engaging, friendly and full of interesting information. From the moment you arrive, they make you feel comfortable, entertained, and cared for. You can train on technical skills but you can’t beat people who have a passion for their field. Today, we are delighted to feature one such passionate personality, Aldo Melendez, Head of Security, as part of our “meet the team” series.
Like many of our staff members, Aldo has been with us for over 13 years; alternating from supervisor to head of security comprising of a 10 man team. They are the security team and keep an eye on you (our guest) and our properties on a strict 24 hour schedule.
At his core, Aldo is a man who believes in hard work and loyalty to his family, resort guests and employers. As security leader, he keeps constant vigilance of activity on and around the resort property and reports, with documentation, incidents with the intent of improving the safety and security of guests, team members, and others. When asked “what motivates you on a daily basis”; Aldo replied “my staff and the guests, seeing them excited and happy makes it all worthwhile.’
On a personal note, Aldo who hails from San Ignacio in the Cayo District is a dedicated family-man, happily married and has three children. In his spare time, he enjoys quality family time, watching football and movies.