011-501-226-3739 | 1-866-352-1163
info@banyanbay.com

FREQUENTLY ASKED QUESTIONS

How to do we get to the resort from the Belize International Airport?

There are two options for travelling to the island where we are located, flight or water taxi. The trip is about USD$25 round trip per person. You will need to take a taxi from International Airport to Belize City, which is about 10 miles ride and it is about USD$25 – USD$40 for the taxi trip. Usually it takes about one hour and a half from Belize City to San Pedro; they also do some stops on their way at other islands. You don’t require reservations, only need to be there at least 20 minutes before departing to purchase the tickets.

If you like to take the local flight, we can help you arrange local flights from International Airport to San Pedro Airport, it is USD$148.00 per person round trip and we can include it to your room bill. We will be requiring your arrival and departure time to International Airport and the names of the passengers. There are hourly flights to the island from International Airport; planes leave International Airport every hour, 20 minutes to the hour.

On your arrival to the island, please take a taxi to the hotel and we will pay the driver upon check in.

How far are you located from the downtown area?

We are located about a mile and a half south, from the downtown San Pedro Area. Walking distance is about 20 to 25 minutes. Taxi ride is about 5 minutes. We can also arrange for golf cart rental, it takes about 5 minutes also.

Are there grocery stores near the resort?

There are 2 grocery stores next door to us, literally next door! There are also vegetable and fruit stands along the way to downtown!

Do you have Wifi available?

We do have wifi available free of costs to our guests in our lobby or in the suites.

Do you have bicycles available?

We do have bicycles available free to our guests ( 2 hours maximum)

Do you have washer/dryer available in the suites?

We don’t have washer and dryer in the suites; however we have a hotel Laundromat that can help you with your laundry for a fee.

Do you have hairdryers and iron available in the suites?

We do have a hairdryer in each bathrooms and an iron with ironing board in the suite.

Do you provide beach towels?

Yes, we do provide beach towels free of charge to our guests.

Do you provide housekeeping?

For your convenience, we provide daily housekeeping in your suite.

Do you have security at the resort?

We provide 24 hours security personnel.

Do you have safe box in the suites?

We do provide a safe box in the master bedroom of the suite.

Does your restaurant offer room service?

Rico’s Bar and Grill offers room service for your convenience.

Do you offer babysitting services?

We provide babysitting services at the resort for a fee.